Great Malvern Hotel

The Great Malvern is without a shadow of a doubt the best hotel we’ve ever stayed at; it is everything a hotel should be - and then much more. The building itself is lovely - traditional, timeless, beautifully carpeted in old fashioned style, cosy and homely yet with more than a touch of magnificence. We were lucky enough to stay in The Hideaway which is a beautiful spacious self-contained apartment at the very top of the building furnished with some wonderful and sometimes unusual (loved the wardrobe with the curtain!) pieces of vintage furniture, all very well cared for. This combined with the luxury of the powerful modern shower and great TV provision made it the most comfortable and enjoyable place to unwind and relax - it really did feel like a home away from home. The previous year was the first time we’d stayed here and the room we stayed in then was also very cosy and well appointed. The view from the hotel is great as you can see the Malvern hills looking down high above the town, very cool indeed. As if all this was not enough, the owners of the property Jeremy and Rani (and Beckie, Jeremy’s daughter who works there too) are just the most hospitable people, going out of their way to ensure that your stay is the best it can possibly be - for example we had said that we planned on going to the theatre one evening and they organised some discounted tickets for us, very much appreciated. All the other staff without exception were very friendly and helpful too. Breakfast is a treat here, a wide variety of choice to cater to every taste, plentiful and very tasty, all served by the owners and family themselves and others with the utmost politeness and friendliness. The relaxing music played in the breakfast room also adds greatly to the experience. The food in The Nook, the hotel’s restaurant, and in the hotel’s pub is very good too, would absolutely recommend.

This really is an unexpected gem of a hotel, with several small rooms, bar, snug, etc, which are welcoming and quirky! We waited at an empty reception for just a few minutes to check in. Our bedroom was spacious and airy with a large bathroom with walk in shower. The hotel is spotlessly clean.

Location - near the beginning of the path up to Worcesteshire Beacon and lots of good shops and Waitrose. They have parking right next to the hotel. Had a twin room which was large and with a large bathroom with a bath. The breakfast was good - quality ingredients, a real choice of full English but also bagels with smoked salmon, poached eggs, hollandaise sauce etc. Good quality comfortable mattress and bedding. Two Indian restaurants very close by! Very happy with our stay.

The room was spacious and the hotel easy to find we were greeted warmly and swiftly checked in. Beds were comfy and room spotlessly clean. The room was beautiful and had shower and a bath with products to use as well. Lovely touches like some sweets in the room well received. Meal in the restaurant was beautiful and very generous portions at a reasonable price too, they were kind and served us on closing up time after a long journey.

A friendly welcome on arrival at this historic character hotel & were given efficient directions to find the room with lift available. Modern facilities, warm atmosphere with evening meal available but only until 8pm (didn't sample it so can't comment). Close enough to town centre for shops & restaurants. Clean, & spacious en-suite with good water pressure despite being on a high floor. Wifi in the nicely furnished bedroom with phone link to reception & decent hospitality tray. Everything cleaned & well presented apart from a rather smeared dressing mirror.